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Your Visit

 

 

Blueberry Cafe

Blueberry Café is a bright and contemporary cafeteria at Coolings Green & Pleasant. Seasonal recipes using locally-sourced ingredients ensure only the best, freshest produce is on offer and the relaxed atmosphere is ideal for families at any time of day.

We are open 7 days a week, the relaxed atmosphere is ideal for families at any time of day, we serve Breakfast, Lunch and Afternoon Tea. The Blueberry Café is fully licensed, so you can enjoy a glass of wine or locally-brewed beer with your meal, or choose from a wide range of soft drinks, juices and fruit presses.

Restaurant Opening Hours

Open from 10am – 3pm. Takeaway and seated service available. Slightly reduced menu to normal.

 

Accessibility

Coolings Green and Pleasant and the Nature Trail both have wheelchair access.
There are also disabled toilets located on site.

 

Conservation

Willows supports the conservation of birds of prey, both at the centre and in the wild. We work hard protecting our birds and raising awareness through our demonstrations about the problems that birds of prey face and how we can help them in the wild too.

Frequently Asked Questions

Q.      Do I need to book to visit the Nature Trail?
A.       Yes, all visits need to be pre-booked and pre-paid.  You will not be able to buy an entry ticket at the gate on the day.  To enable us to maintain social distancing,

Q.      I have an Annual Pass, do I still need to book?
A.       Yes, for the time being ALL visits need to be pre-booked.  You will be asked for your Annual Pass membership number at the point of booking.

Q.      I’ve lost my Annual Pass, how do I get a replacement?
A.       Let us know at the point of booking and we will have a replacement Pass ready for you to collect when you visit.

Q.      My Annual Pass has expired, how do I buy a new one?
A.       Let us know at the point of booking and we will be able to renew your pass across the telephone. You can then collect your new pass on your next visit.

Q.      I haven’t been able to use my Annual Pass during the lockdown period, can I get a refund?
A.       As the Nature Trail has been closed for 3 months during lockdown, we will automatically extend your Pass, free of charge, for 3 months when it is due to expire.  If your pass expired during the lockdown period, we will add 3 months on to your Pass, free of charge, when you renew.

Q.      Will I have to queue to get in?
A.       Entrance to the Nature Trail is via the garden centre shop and you may be asked to wait outside for a short time if there is a large number of people already in the shop.  We will, of course, aim to keep waiting times to a minimum but request that you observe the notices regarding social distancing and be prepared to queue if necessary.

Q.      Will the toilets be open?
A.       The toilets in the garden centre shop will be open, with social distancing measures in place.  There is limited space available for socially distanced queuing within the shop, please consider this when timing your visit!

Q.      What happens if it rains?
A.       With social distancing measures in place, if the shop already has a large number of people inside you may be asked to wait outside.  There is some covered space outside, but if showers are forecast you may wish to bring an umbrella, just in case!

Q.      Will we be able to feed the animals?
A.       Not at the moment, sorry.  All of our animals enjoy a measured, balanced diet, so whilst some of them (especially the pigs!) may miss the fun of being fed by visitors, they will not go hungry.

Q.      Can we bring bread to feed the ducks on the ponds?
A.       Please don’t bring bread for the ducks.  As with all our animals and birds, they are given plenty of specialist feed.  Bread is not particularly good for them, especially the younger birds, so we respectfully request that you do not throw bread or anything else into the ponds.  Thank-you.